FAQ
Frequently Asked Questions (FAQs) for ZAHRA DW (ZAHRA Designing Workshop )
Q: What makes ZAHRA DW products unique?
A: Our products are handcrafted with exclusive designs, ensuring each piece is one-of-a-kind. We specialize in high-quality wooden products that are not only beautiful but also durable and long-lasting.
Q: Are ZAHRA DW products limited edition?
A: Yes, we pride ourselves on creating limited editions, making each product a unique work of art. Owning one of our products means you have something truly special.
Q: What should I know before using ZAHRA DW?
A: By accessing or using our Website, you agree to our Terms of Use and Privacy Policy. If you do not agree, please refrain from using our Website.
Q: How does ZAHRA DW handle product orders?
A: All orders require final approval by our site administrators, and we reserve the right to cancel or disapprove any order.
Q: What payment methods does ZAHRA DW accept?
A: We currently accept cash payments upon delivery within the State of Israel.
Q: Can you tell me about the delivery service for ZAHRA DW?
A: Our primary delivery service is by courier. We also offer pick-up services and delivery through Israel Post or a delivery company to a chosen collection point, all coordinated with us beforehand.
Q: Are the prices on ZAHRA DW inclusive of VAT?
A: Yes, all prices listed on our Website include VAT.
Q: What is the warranty policy for ZAHRA DW products?
A: The warranty duration, if offered, will be specified on the Website or product label. We warrant the return or replacement of products in case of defects or production malfunctions.
Q: What happens if I need to cancel an order?
A: If an order is not accepted by the customer due to personal reasons, the customer is responsible for the order.
Q: What if I order a customized product?
A: For customized orders that have been approved and executed, the customer will bear the cost of the order even if they decide to cancel or postpone the receipt or make any other changes that prevent the completion of the order process.
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